Returns & Exchanges

At Siam Store, we strive for the highest quality in every bite; however, due to the perishable nature of our food products, we offer returns or replacements only for damaged or incorrect items. Please contact us within 24 hours of delivery to ensure a swift resolution for your order.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your items for any signs of damage, leakage, or incorrect packaging.

• 2.
  Capture Evidence

  Take clear photos of the damaged product and the shipping label to help our quality control team process your request.

• 3.
  Contact Support

  Email our customer service team at [email protected] with your order number and the photos attached.

• 4.
  Receive Refund or Replacement

  Once approved, we will either dispatch a fresh replacement or issue a full refund to your original payment method within 3-5 business days.